In case of high volatility in the market, in particular the change of the price/rate by more than 1.00% between the launch of the order ( initial price ) and the settlement, BTR Exchange reserves the right to settle the transaction the trade in crypto, regardless of the value, at the best available price when the funds are available in BTR Exchange bank accounts. The trade is completed in BTR Exchange work program ( Monday-Friday, except for official non-working days).
There may be situations where, due to high volatility, the customer will incur a recalculation of the purchase price when BTR Exchange has the possibility to buy and deliver the cryptocurrency to the customer.
In case of the client withdrawing from the trade with a value greater than 5 BTC / 10 ETH, a commission of 0.2% of the traded amount, but not less than 3 CAD, is charged. The withdrawal fee is deducted from the value of the amount collected by BTR Exchange, plus the amount of the bank commission charged to make the payment.
Starting a trade ( purchase/buy ) without transfering the funds, can lead to the cancellation of the account with BTR Exchange.
We do not accept cash deposits at the bank. The client will make the transfer only from another bank account to BTR Exchange’s listed bank account for a particular currency.
The approval of the transaction may take from a few minutes to up to five ( working ) days, depending on the availability of the client’s funds to BTR Exchange, the value of the purchase, the account history and market volatility.
confirmation of the transaction by the crypto-currency network (
blockchain ) varies depending on the fluidity of the network or on
the congestion of it.
Cryptocoins purchased can not be sent back without a confirmation from our side;
You may open only one account on BTR Exchange trading platform. If you try to open more than one account, such an additional account may be suspended or closed, at our discretion. To use any of the services BTR Exchange, you must register first by providing an email address and password. Upon successful completion of the registration process, BTR Exchange will determine your BTR Exchange account.
open an account with BTR Exchange, the client must add to his
registration a valid proof of identification ( ID , passport ) and
also a valid proof of address ( bill, invoice not older than 3 months
that has the client’s name on it ).
BTR Exchange may, at its sole discretion, refuse to allow someone to establish an account with BTR Exchange. From time to time, we may also ask you to provide additional information as a condition to continue the use of our Services. If you want to convert local currency into cryptocurrency or cryptocurrency in local currecy authorized by BTR Exchange, directly or through third parties, BTR Exchange can make any demands that we consider necessary to validate your identity.
This may include requesting further information about the user, such as name, date of birth, email address, physical address, tax identification number, identification number and information about your bank account (eg a financial institution, account type, account number) so that we can confirm your identity and for the user to benefit of the services provided by BTR Exchange.
BTR Exchange may seek you to answer any questions or take measures to verify your identity; thus respecting the law. By transmitting sensitive information which may be required, please make sure the information is accurate and authentic and that you agree to inform BTR Exchange if you change any basic information requested.
We reserve the right to keep your Registration Information account after you close the account in regulatory purposes and compliance with business rules.
Password security and keeping current contact information
You are responsible for maintaining the security and proper control of any ID and all IDs, passwords, information, personal identification numbers (PINs) or any other codes that you use to access the services BTR Exchange. Any loss or compromise of the above information and / or personal information can result in unauthorized access to your account online with BTR Exchange by third parties. You are responsible for keeping up to date your email address in your account to receive any notifications or alerts that we send. BTR Exchange shall not be liable for any loss or damage caused by failure to comply with rules protecting account information, or failure to follow or take note of any notifications or alerts that we send. If you feel that your account information has been compromised, contact Support or Contact BTR Exchange as soon as possible.
BTR Exchange dos not have any responsibility for any damage or disruptions caused by computer viruses, spyware or other malware that can harm your computer or other equipment, or any phishing, spoofing or other attack. It is advised the regular use of a reliable antivirus and malware screening and prevention software. If in doubt about the authenticity of a communication from BTR Exchange, you need to connect with your account, through the site BTR Exchange (http://btrexchange.com), not clicking on links contained in emails.
Suspension and closing of the account
It may be the case, at our sole discretion without liability to you or any third party, to refuse to open an account, to your account suspended or you terminate your account or how it works on one or more services. Such actions can be taken as a result of account inactivity, failure to respond to requests for customer support activities spam (eg initiation of transactions without their completion in the allotted time) or after breaching the terms of this Agreement. Or, in accordance with the requirements of a valid subpoena or court order, or if BTR Exchange reasonably suspects you to be using your BTR Exchange account in order to promote illegal activities; but not limited to; or opening multiple accounts BTR Exchange or abuse of promotions that BTR Exchange can provide from time to time, your account may be suspended.
If you have unsettled trades in an account that has been suspended or closed, you will be able to recover these funds, unless prohibited by law or court order.
BTR Exchange, at its discretion, will allow you(i) to withdraw these funds from a bank account already known, or (ii) may send funds to an external cryptocoin known address. We reserve the right to require the provision of further identifying information before processing such agreements and to delay or prohibit these agreements, if BTR Exchange considers that there were fraudulent or illegal activities. If you are unable to connect to your account, you should contact assistance services to process such agreements.
You may terminate this Agreement at any time by discontinuing use of the Services offered by BTR Exchange. Upon termination of this Agreement and suspend of your account, you remain liable for all transactions made while the account was opened.
The right to suspend or delay transactions and settlements
BTR Exchange reserves the right to refuse to process or cancel any transaction or cryptocurrency being connected to your local currency at BTR Exchange or any services, as required by law or in response to a subpoena, a court order or another binding. BTR Exchange can not reverse a settlement of a cryptocurrency which was communicated and confirmed by a special cryptocurrency network.
BTR Exchange reserves the right to refuse a process or cancel it on any purchases or sales of cripcurrency or transfers, at its sole discretion. If BTR Exchange suspects the transaction involves (or has a high risk of involvement in) money laundering, terrorist financing, fraud or any other type of financial crime in response to a subpoena, a court order or other governmental order, or if BTR Exchange suspects that the transaction relates to a restricted activity.
We reserve the right to change, suspend or discontinue any aspect of the Service at any time, including the hours of operation or availability of any facilities without notice and without any liability. We may refuse to process any transaction or settlement without notice and can limit or suspend your use of one or more services at any time at our sole discretion. Suspension for use by you of any of the services will not affect your rights and obligations under this Agreement. There may be the case, in our sole discretion, to delay transactions or agreements, if we believe that the transaction is suspicious, or it may involve fraud or irregularity, violate laws or violate the terms of this agreement.
If a technical problem is causing system errors, interruptions of function or account, BTR Exchange may temporarily suspend online access to your account until the problem is solved.
BTR Exchange may, at the customer's verbal or written request can keep his/her cryptocoins indefinitely until the client requests in writing or verbal the return of these cryptocoins, or their value from the day in wich the request is made on the platform of BTR Exchange. Payment is made to a bank account that belongs to the client. BTR Exchange does not take responsibility for the lack of communication with the client and does not presume the customers intent in these situations.
In case of high market volatility, unanticipated situations on the economic scene or natural disaster, transactions and payents may incur delays. BTR Exchange shall not be liable for these delays, having no control over these possible events.
Withdrawing from a trade
You do not have the legal right to withdraw out of a transaction to buy or sell cryptocurrency once you started this process with BTR Exchange, because the price cryptocurrency fluctuates in accordance with the financial markets, and all of the above are beyond the control of BTR Exchange.
It is your sole responsibility to determine whether and to what extent any charges apply to cryptocurrency transactions, conducted through BTR Exchange; and to withhold, collect, report and remit taxes to the correct values to the appropriate tax authorities.
Restriction of usage
You may view, print and / or download a copy of these materials from the website http://btrexchange.com to one computer, only for personal, informational, non-ad, with the conditions that copyright and other legal provisions be kept intact.
The trademarks, service mark sites, BTR Exchange logos, and other problems of this type, used on this site are associated to " BTR Exchange " as its property and its owners. The software, text, images, data, prices, charts, diagrams, video, and audio materials in this site belong exclusively to BTR Exchange.
It is strictly forbidden to copy, reproduce, modify, republish, exhibition, transmission of any part of the site http://btrexchange.com; also it's prohibited the collection or distribution of the above in any form.
The usage of materials from this Site on any other web site or other networked computer environment for any purpose is strictly prohibited. Any such unauthorized use, which violates copyrights, trademarks or other laws may bring civil or criminal sanctions.
Issues regarding the end of the collaboration
You may terminate this agreement with BTR Exchange and to close your account at any time after resolving transactions in standby. Moreover, you agree that BTR Exchange may cancel access to this site and to close your account and all that is required is a simply accept at any time and without notice. We are entitled to: cancel, terminate accounts and conclude service members; the right to restrict access and site content, services and tools; eliminating or stopping content, having also allowed to take technical and legal measures to close the account on this site members if: we suspect that they create problems of any nature that may disturb BTR Exchange's activity and integrity; that they violate intellectual property rights of third parties or they act inconsistently and not the 'terms and conditions of use ". In addition, under certain conditions, members can cancel or close accounts without notice, for any reason, but mainly for: trying to get unauthorized access to this site or to members' accounts; assisting working for others; the security breach that relates to limiting the use of any Content or protection; the use of this service for illegal purposes such as money laundering, financing of illegal operations, illegal gambling and other criminal activities; breach of the conditions of use, payment default or fraudulent transactions;
Emails sent on the Internet are not secure and BTR Exchange is not responsible for any damages derived from their transmission. We suggest sending emails in an encrypted format and we invite you to send encrypted emails variations in PGP format.
Limitation of liability
To the extent permitted by law, BTR Exchange is not responsible for injury / damage or loss of profits, business, data, opportunities or other direct or indirect losses, unless the damage is derived from imprudence or deliberate misinformation or if fraud is committed. None of the items mentioned above do not exclude or limit the liability of either party for fraud, death, physical injury, caused by recklessness, breach of clauses derived from law or any other liability which can not be limited or excluded by law.
If you have concerns / questions about these "Terms and Conditions", in which the rights and obligations arising therefrom, and the use of the site, the service account or any other problem, please contact us.